Our Services
Customer focused Managed Services Provider
As a customer-focused Managed Services Provider, we have extensive experience in supporting both large and small businesses. Our primary goal is to ensure business continuity by delivering comprehensive 24/7 IT support and robust cyber security for your organization. We also provide cloud services and network maintenance, giving business owners peace of mind that their data and users are well-supported and protected.
Network Support & Maintenance
We can set up and maintain your business's network to ensure business continuity, or provide IT support to troubleshoot and maintain your existing network, including aspects of network maintenance, cyber security, and cloud services.
IT Support
We are available to provide IT support for you or your staff when issues arise with your hardware or software. Our services include remote or on-site assistance 24/7 to ensure business continuity, as well as support for cloud services and network maintenance, all while prioritizing cyber security.
Business Class Email Support
Business class email enables you to send, receive, and access emails through web clients like Outlook, Macmail, and other various platforms. Utilizing business class email support is crucial for business continuity and offers numerous benefits, including: professional domain names, independent mailboxes, enhanced control and backup, the ability to cascade emails to employees, ample email storage, and improved cyber security measures. Additionally, this service ensures reliable IT support and seamless network maintenance to keep your communication secure and efficient.
Cloud Services & Data Backup
We will collaborate with you to establish the right cloud services, such as Microsoft 365 and OneDrive, Google, AWS, or DropBox, to ensure your business continuity. Additionally, we'll assess available resources to enhance your IT support and network maintenance while prioritizing cyber security.
Cyber Security
FoxTech offers comprehensive cyber security services that ensure your business continuity even after hours. With the widespread use of the internet, your business faces risks 24/7. By enhancing our cyber security measures, along with robust IT support and reliable network maintenance, we can effectively prevent these threats from reaching your front door. Additionally, our cloud services provide an extra layer of protection for your operations.
Business Continuity
Business Continuity
Business continuity is the advance planning and preparation undertaken to ensure that an organization can maintain its critical business functions during emergency events. These events can include natural disasters, business crises, pandemics, workplace violence, or any situation that disrupts business operations. Effective business continuity planning often includes utilizing cloud services to safeguard data and ensure accessibility.
What does Business Continuity include?
- Strategies for communicating with customers, vendors, and other third parties to provide reliable information and support during crises.
- Plans to maintain the delivery of services or products to customers, even amid disruptions.
- The order and timing required to restore essential business processes, supported by robust IT support and network maintenance.
- Support mechanisms for employees during emergencies, ensuring their safety and well-being.
- Workaround processes to use when technology is unavailable, focusing on maintaining operations.
- Strategies for relocating people and processes if business locations are affected or inaccessible.
- The teams and organizational structure necessary to manage emergency events and maintain cyber security.
- Regular exercises to validate that business continuity plans and actions meet requirements and will be effective during an actual event.
- Ensuring that staffing levels are adequate to meet both external and internal needs during an emergency.
Proactive Support
Proactive Support
With proactive support, our team actively monitors your email system for any breaches or issues, ensuring business continuity. By identifying potential threats early, we aim to address them before they escalate into serious problems.
Our IT support team focuses on preventative measures across all areas, including network maintenance, email security, and disaster recovery.
Cyber Security Expertise
At FoxTech, we are dedicated to safeguarding every device and network within your business. Even the smallest cyber security threat can lead to significant challenges, and the first step to ensuring your safety starts with robust protection through our cloud services.
Electronics Recycling and Data drive destruction
We recycle your old hardware to support business continuity. Our services include the pickup and recycling of your computers, laptops, servers, and networking equipment. In addition, we offer IT support with data deletion and DOD-level formatting (with certificate) for secure data destruction of important information still stored on internal drives of recycled computers. This ensures compliance with cyber security standards while maintaining your network maintenance needs.